Carmen Knitted Toque

Free shipping on Canadian orders over $175 before tax.

We also offer free in store pickup at our Kingsway Location. Open 7 days a week.

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If you are paying with an accelerated checkout like shop pay, apple pay or google pay, please ensure you manually select your preferred shipping method as the default may not be what you expect it to be.

You have 14 days from receiving your order to initiate the return process for a full refund and 21 days to receive a store credit. All refunds will go back onto the original payment method.

Unlock free returns by opting in to Checkout+ in the cart.

Click here for more information regarding our return policy & checkout+.

We've just launched Checkout+ on our website to lower the cost of returns for our customers. While processing your order, you can now opt in for Checkout+ to enable free returns. For only a $5 fee, you will be able to return your item without being charged a return handling fee or paying for the return shipping fee.

Click here to learn more!

Click on the "Rewards" or shopping bag logo button on the bottom right side of your screen and log in to your account. Click on "Ways to redeem" and it will show you any rewards you are eligible for. Select the reward you would like to use and copy the discount code it provides to you. Once you are finished your shopping, apply that discount code in your cart.

Click here to access our FAQ!

If you have any specific questions, message up in the chat box that you'll find on the bottom right corner of your screen.